The Pristine 20mm White Frame
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Choose from our Standard Series with classic 2mm glass for that glossy finish or opt for the sleek Light Series, featuring a matte laminated print that not only looks fabulous but is durable and easy to cleanājust a swipe with a damp cloth, and voilĆ ! Itās practical, itās chic, itās ready to make your walls speak. šāØ
NOTE: Our expansive A1 and A0 prints are only available in the Light Series. Why, you ask? To save your stunning pieces from courier catastrophes. šš
š¼ļø FRAME SIZE NOTICE š¼ļø
It's all about perspective! While the frame sizes remain the same, the frame will appear thinner around an A0 print than it will around an A4 print.
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The Pristine 20mm White Frame
Behold the unblemished beauty of The Pristine 20mm White Frameāthe frame that'll make your walls whisper, "Where have you been all my life?" This charmer comes in two vogue variants: the Standard range, with its pure 2mm glass, and the Light range, which brings a matte-coated print to life sans the glass, all while keeping it light and bright.
From A4 to A1 sizes, we've got you covered. And fret not about the A1; we've ditched the glass to dodge the delivery drama. Your artwork will be flush mounted with the finesse of a royal portrait, complete with hangers for a hassle-free rendezvous with your walls.
Give us a brief 7-10 days to perfect your order. It's not just a frame; it's a throne for your art. The 'inside frame size' is our golden rule, while the frame's outer glory is a delightful surprise that adds to its aura.
For the bold and the beautiful, we've got a special A0 in the Light range. It's not just big; it's epic. Drop us a line for that exclusive quote, and we'll make your grand visions a splendid reality.
What shipping methods do you use?
We exclusively employ local couriers for door-to-door delivery in your country, ensuring secure and reliable shipping.
How quickly do you deliver?
Typically, delivery takes around 7 business days. Please note that this timeframe may vary based on factors like your country, order size, and our current workload.
Do you ship internationally?
Absolutely! We provide worldwide delivery, reaching over 200 countries with our seamless international shipping services.
How can I track my order?
You will receive a tracking number via email once your order is dispatched.
You can use this number on the local courier's platform for updates.
What if my order is delayed?
While we strive for timely delivery, unforeseen circumstances may cause delays. Please contact our customer support with your order number, and we'll promptly assist you.
Can I change my shipping address after placing an order?
Unfortunately, once an order is confirmed, we cannot alter the shipping address. Please double-check your details before confirming your purchase.
Are there any additional fees for international orders?
We strive to produce your order as close as possible to your location using one of our 130+ print partners to avoid you having to pay import duty.
However, on rare occasions we may route an order to a different producer and ship the product internationally, rather than to the location closest to you to ensure stock availability, production capacity, and a smooth and fast delivery.
Therefore, customs fees may apply based on local regulations when we ship internationally across borders. Check with your local customs office for information on additional charges.
What happens if I'm not home during delivery?
The courier will typically leave a notice or attempt redelivery. Check the tracking information for details and contact the courier or our customer support to arrange an alternative delivery time.
Can I combine multiple orders to save on shipping costs?
Unfortunately, we are unable to combine separate orders for shipping. Each order will be processed and shipped individually.
What packaging materials do you use to ensure safe delivery?
We use secure and durable packaging materials to safeguard your items during transit, minimizing the risk of damage.
Our art prints are non-refundable/returnable because they're made-to-order. Please ensure your order is correctĀ beforeĀ checkout. (We aren't liable if you made an error.)
Sale itemsĀ are also not returnableĀ because they are made to order.
Due to the nature of digital goodsĀ gift cards are not refundable or returnable.
If your item is defective, damaged (or incorrect) we'll offer you a replacementĀ or a refund.Ā
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What to do if your item is damaged or defective
- Notify usĀ immediately.
- Provide photographic evidence withinĀ 48 hoursĀ of receiving the parcel.
- If your exchange is accepted, weāll send you instructions on how and where to send your package.Ā
WeĀ don'tĀ offer free shipping for replacement requests madeĀ after two daysĀ of receiving the defective parcel - regardless of the reasonĀ - you will be responsible for the shipping fees.
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